Thank you for shopping with Sity Look! We are committed to delivering your custom-made products as quickly and safely as possible. Please review our shipping and delivery policy carefully.
1. Order Processing Time
All orders are made to order and processed within 2–4 business days after payment is received.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time & Carriers
We partner with trusted third-party providers for production and delivery. Estimated shipping times:
Metro Cities (India): 4–7 business days
Non-Metro/Remote Areas: 7–10 business days
Note: Shipping timelines are estimates and may vary due to logistics delays, weather, or regional restrictions.
3. Shipping Charges
India: Flat-rate shipping or free shipping on eligible orders (displayed at checkout).
4. Order Tracking
Once your order is shipped, a tracking number and link will be sent to your email or WhatsApp.
You can track your order status anytime using the link provided.
5. Incorrect Address or Failed Delivery
Please ensure that your shipping address is accurate at the time of checkout.
Sity Look is not responsible for orders lost or delayed due to incorrect or incomplete addresses.
If a package is returned to us due to address errors, re-shipping charges will apply.
6. Delayed or Lost Packages
While we aim to deliver on time, occasional delays may occur. If your order is significantly delayed or lost, please contact us at support@sitylook.com and we will assist you in resolving the issue.
7. Contact Us
For shipping-related queries or help with tracking:
